Epidemic situationis an order, and prevention and control is a responsibility. Since the outbreakof covid-19, Shuai Lei, an international student counselor, has been workingon the frontline of international student epidemic prevention and control,shouldering the tasks of international students' life services, academicsupervision, personal protection, and psychological counseling. He has triedhis best to solve the practical problems faced by international students andbrought warmth and help to every international student.
Shuai lei isstationed in the international students' apartment 24 hours a day, doing hisbest to fulfill his duties. After the outbreak of covid-19, he immediatelychecked and registered all the international students, and worked with the headteacher to grasp the whereabouts and health status of each internationalstudent. In the face of the outbreak, he propagandizes the protection knowledgeto students through various channels, instructs students to wear masks and usethermometers correctly, and earnestly completes the daily protection work ofstudents. He pays close attention to the mental state of international studentsthrough WeChat, telephone and dormitory visits in order to strengthen thepsychological counseling and humanistic care for students, and to guidestudents to correctly face and deal with the emotional fluctuations in theepidemic situation, and helps students build up the confidence and courage towin the war "epidemic".
According to therequirements of the university's epidemic prevention and control work, he helpsstudents in the university to collect and distribute information of dailynecessities, and guides students to purchase online, so as to ensure thestudents' daily life. In addition, in order to enrich the life of internationalstudents and relieve the pressure, he regularly pushes online museums, onlinescenic spots, online Chinese courses and other high-quality online resourcesfor students to visit or study. At the same time, he and other teachers helpstudents who want to return home. After receiving the student's application forreturning to home and the flight ticket information, he immediately communicatewith the student about the address, departure time, amount of luggage and otherinformation, coordinate with the contact vehicle with epidemic prevention measures,tell the student matters needing attention, and keep in touch throughout thewhole process to ensure the student's safe arrival at the destination.
Shuai Lei workedwith the teachers to guide the students to install and use the online learningplatform, urge the students to attend online courses on time, provide thestudents who do not have the network learning conditions with the help withintheir power, and relieve the students' worries.
During theepidemic, the guardianship and fulfillment of duties helped deepen therelationship between counselors and international students, strengthened theconfidence of international students to overcome the epidemic, and laid a solidfoundation for international students to spend this special time safely.